Currently, Vietnam is increasingly attracting large number of tourists at home and abroad, travel service also has the strong development of promotional media made too much saturated information, travelers do not know where is the best information and the most useful standards, so we are Viet Unique Tour in the capacity of professional tour operators are looking forward to every journey you have good memories and impression about the country and people of Vietnam, avoid unnecessary cases occur, we advise you to some of the following issues
1- Should I book directly with you or via others ? (for daily tours)
As. You should book directly from us, you will be truth and get the best service.
2- I have found many website like www ... Are they of your company? Why is the price higher/ cheaper ?
As. No our website just htttp//vietuniquetours.com, the price higher or cheaper because their services are not true, we always make only one stable price on website.
3- Is the tranportation included in the package for Halong bay trip?
As. Yes sure, our company was equipped free morden bus with very good A/C and great experience driver
4- Can you pick up/ drop us at my hotel in Hanoi ?
As. Viet Unique Tour picking up and drop all clients in Hanoi old quarter (door to door) out side please catch Taxi to Viet Unique Tour office
5- What about the refund in case of bad weather ?
As. We will refund full price if clients haven’t gone to destination site yet, if you arrival there but couldn’t see the site we will charge bus fee only
6- I did a booking with agoda and booking.com..., do I need to confirm with you ?
As. No not need and one day also viet Unique Tour don’t sell on OTA
7- After the trip, I have good reviews about you, what should I do ?
As. Type Tripadvisor.com and find Viet Unique Tours on their page
8- During or after the trip, I have complains what should I do ?
As. Contact directly to Viet Unique Tour office +84 38262222 or Hotline +84987300454 Mr. Tim
9- What should I bring during the Halong bay trip ?
As. For Halong bay tour clients should bring shoes, cream, hat, umbrella,( jacket or raincoat if in winter)
10- What may be unexpected experience should I know before Halong bay trip?
As. Due to the weather in Halong bay complicated so you shouldn’t expect so much.
11- Is the drink included ? What about the price on the boat ? Can I bring my beverages to the boat ?
As. Viet Unique Tours offer mineral water in the Bus and tissue, Beverages and drinks in the boat clients will pay for with very reasonable price.
12- What kind of food you serve ? Do you have vegetarian food or special required food ?
As. Viet Unique Tours serve unique food on the cruise make sure all clients will be satisfaction , vegetarian food or special should be request before you departure
